Frequently asked questions
Industry Nine & We Are One Composites
Why has Industry Nine acquired We Are One Composites?
After years of collaboration, this acquisition, which will act more like a partnership, is the natural next step in the journey. This partnership further unites Industry Nine’s precision machining and engineering expertise with We Are One’s carbon fiber craftsmanship, all built on a shared commitment to manufacturing high-quality North American products.
What will happen to the We Are One brand?
Both companies will continue to operate in a parallel fashion, ensuring that business remains undisrupted, while providing the same levels of service and quality that customers have come to expect. Collaborative efforts will continue on a deeper level to unite both brands, employees, and operational capacities, with the intent of fully servicing under the Industry Nine moniker in the months ahead, while offering a clear distinction of co-branded products with We Are One.
Will operations stay in Asheville and Kamloops?
Yes. Both locations will remain operational, reinforcing our commitment to North American Manufacturing.
Product Information
Will this affect existing product availability?
No. Both companies will continue to operate and provide products through their respective channels.
What about warranties and service?
Both Industry Nine and We Are One remain committed to honoring warranties, providing service, and delivering the exceptional customer care you’ve come to trust.
Will We Are One start selling Arrival Frames again?
No, the Arrival frames will not be re-entering into production status. The Arrival framesets and frame components were discontinued in 2024, and manufacturing ceased. While we have a small cache of spare and support parts, moving forward we will have to approach warranty claims on a case-by-case basis until our supply of limited warranty stock is exhausted.
Ordering and Support
Will there be changes to shipping timelines or processes?
No immediate changes are planned. We are committed to maintaining timely and efficient delivery in alignment with existing operational practices.
Future Opportunities
How will this acquisition benefit customers?
The partnership with Industry Nine and We Are One will lead to expanded resources, innovative products, and enhanced support, ensuring you receive the best possible product and rider support experience.
How can I stay updated on changes related to this?
Updates will be shared via each company’s website, social media channels, and newsletters.
Feel free to reach out via our contact page with any questions.